Advantages of Outsourcing Services
Improve Core Business
Allow us to handle your back-office and customer service functions while you concentrate your team’s efforts on developing strategies to improve your core business activities.
Time and Cost-Efficiency
It is more expensive to hire full-time staff to handle your business processes than to outsource them. It not only saves you money on labour, but also guarantees that your tasks are completed efficiently and on schedule.
Boost Company’s Productivity
Outsourcing your time-consuming back-office and customer support tasks to a dependable partner will not only ensure that the job is completed on time, but it will also help your firm increase its productivity.
Access to Technology
Outsourcing your back-office activities to us will provide you with access to the latest technologies and skills, allowing you to focus on growing your business.
Our Back-office & Customer Support Services
We are a dependable outsourcing partner who can handle all of your back-office and customer support activities. Our experienced well trained personnel will provide you a high-quality service at reasonable rates.
ECOMMERCE CATALOG MANAGEMENT
DATA ENTRY AND PROCESSING
CHAT SUPPORT INQUIRIES
IMAGE/PHOTO EDITING AND CROPPING
INBOUND/ OUTBOUND PHONE SUPPORT
Experience What Our Support Expert Can Do for Your Business!
Those sectors which have a moderate to a large amount of repetitive and labour-intensive tasks are considered the most prolific users of BPO services. These services range from data processing to customer service and support. Currently, we support the following industries.
- Ground Transportation
- Retail & E-commerce
- Travel & Hospitality
- Information Technology
Build a tailor-made team based on your needs!
Our Outsourcing Services FAQs
What are the service hours of your company?
Our back-office and customer support specialists are with you
365 X 24 X 7 days.
I want to do business with you, how can I start?
You can begin by submitting your needs or speaking with one of our representatives, who will draught a custom package for you. If this is acceptable, a mutually approved contract will be set up and signed, and we will be ready to go.
Is my Data Secure if I outsource?
We safeguard the security of your business and never expose sensitive information such as logins, passwords, or credit card numbers. As a precaution, we require all of our employees to sign non-disclosure agreements.
What kind of clients do you work for?
We collaborate with a number of respected companies. For years, we’ve provided these clients with a variety of back-office and customer support services.
How many languages do you support?
We have English-speaking back-office and customer-service personnel to handle English-speaking countries only, with French, Spanish, and German languages being offered soon.
What are your payment terms and conditions?
We make certain the work begins as soon as we receive payment . We invoice monthly in advance. Contracts terms are set out in our contractual agreement. All contracts would be for a minimum of three months.
What our clients are saying about us
“My experience with devlegends was absolutely wonderful. They were able to deliver everything we needed they delivered the project on time and within budget … wonderful company to work with”.
“Devlegends were creative, forward-thinking, and formed a very positive image of the company. I was assigned a dedicated developer who was very accomodating especially as I had no understanding of Technology”.
“The team at DevLegends are fantastic, they manage everything from my website, Emails, hosting social media and everything they are quick to respond and get things done with no fuss letting me get on with my business. Real legends.”
“DevLegends do my all IT stuffs including Website Development, Social Media Marketing & SEO. DevLegends has a very good talented team. DevLegends has different capabilities to provide all kind of IT services for my business. I truly appreciate it and very happy with the output what I get”.